Reference

Terms That Govern Your wjpesowin Account

These terms set out what you agree to when you open and use a wjpesowin account — covering deposits through GCash, Maya, and InstaPay, withdrawal requests, account conduct, and what happens if a rule is broken.

GCash, Maya, InstaPay coveredPhilippines eligibility requiredAccount conduct rules applyWithdrawal conditions statedTerms subject to change
wjpesowin Terms That Govern Your wjpesowin Account
HOW WE HANDLE COMPLIANCE

Account Security and Policy Conduct

We apply a set of account-level controls to keep the platform fair and your data protected. These practices are part of our obligations under these terms and reflect how we operate the lobby day to day.

Account Verification

Before a withdrawal to GCash, Maya, or InstaPay is processed, we verify that the e-wallet name matches the registered account name. This step protects you from unauthorised cash-outs.

Data Retention

We keep your transaction history — deposits, withdrawals, bets on Crash Cash Ladder or live baccarat — for the period required by applicable law, then securely delete it from active records.

Session and Cookie Use

Our lobby uses session cookies to keep you logged in across the slot rooms and live tables on mobile. You can clear these from your browser; doing so will require you to log in again.

Terms Change Notification

When these terms change, we send a notice to your registered email at least seven days before the new version takes effect. Check your inbox, including the spam folder, to stay informed.

TERMS CONTACT PATHS

How to Reach Us About These Terms

Questions about a specific clause, a disputed transaction, or an account action tied to these terms go through the channels below. Have your account ID ready so we can pull up your record without delay. For GCash or Maya withdrawal disputes, include the reference number from your e-wallet transaction history.

Live Chat Open the chat widget from any lobby page. Describe your terms question and include your account ID and the relevant transaction or game reference.
Email Support Send to our support address listed in your account settings. Attach any GCash, Maya, or InstaPay receipts that relate to your query for faster handling.
Account Help Centre Log into your account, go to Help, and submit a formal terms dispute ticket. Responses address the specific clause or transaction you flag.

Common Questions About These Terms

Below are the questions we hear most about how these terms work, what they require from you, and how to act when something isn't clear. If your question isn't here, use live chat or the Help Centre ticket form.

Yes. Whether you are on Mayon Gold Reels, a live baccarat table, or Crash Cash Ladder, your account activity falls under these terms. Individual game interfaces may show round-specific rules that add to — not replace — what is written here.

We will not change terms without notice. You will receive an email to your registered address at least seven days before an updated version takes effect. Continuing to use the account after that period means you accept the changes.

A suspended account cannot process new withdrawals. If a suspension results from a terms breach under review, we hold the pending amount until the review closes. We will email you the outcome and next steps within the review period.

Eligibility depends on local law. These terms apply to players where online casino activity is permitted in their location. We do not open accounts for players in jurisdictions where such activity is prohibited, and you confirm your eligibility when you register.

Submit a dispute ticket through the Help Centre in your account, or email support with your account ID and the specific clause or transaction in question. We respond to formal disputes in writing to the email on your account.

Payments via GCash, Maya, and InstaPay are subject to your agreement with those e-wallet providers in addition to these terms. Any fee or limit set by the payment rail applies on their side; our terms govern what happens once funds reach your wjpesowin wallet.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.